Alternative Dispute Resolution Program
(ADR) This program describes a variety of informal processes
for resolving conflicts that emphasize collaborative program solving. It
differs from traditional adjudication methods such as litigation,
hearings, and agency administrative processing and appeals. ADR offers
the parties the opportunity for an early, informal resolution of
disputes in a mutually satisfactory fashion. ADR methods include
mediation, facilitation, conciliation, and peer panels. ADR usually
costs less and uses fewer resources than traditional administrative or
adjudicative processes, particularly processes that include a hearing or
litigation.
